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Shipping and Returns

Free Shipping Policy

To Qualify for free shipping:
 - Shipments must be less than 5lbs.
 - Ship to address must be in the 48 continental United States

Shipments in excess of 5 lbs may require additional charges above our posted shipping rates.

If you have questions about free shipping please contact your sales rep or call IT Parts Depot at 877-506-1584.

Return Policy

To return defective or misordered equipment, please call 1-877-506-1584 to receive an RMA number.

All non-defective parts are subject to a 25-35% restocking fee, determined at the discretion of IT Parts Depot, based on the item being returned.  All returned products must be 100% complete. 

IT Parts Depot will replace defective items, if possible, or the purchase price of the defective product will be refunded or credited to Customer’s account.  All defective items must be returned to IT Parts Depot within 30 business days of receipt of the product.  Customer is responsible for all freight costs associated with returned products, unless otherwise agreed upon by IT Parts Depot.  Customer is responsible for all risk of loss and damage to products returned to IT Parts Depot.  Customers shall insure all return products against loss or damage while the product in question is in transit. 

 

 

IT Parts Depot
200 West 88th St
Suite 1
Bloomington, MN 55420

Toll Free: 1-877-506-1584
Phone: 763-222-1418
Fax: 763-222-1398

Email: sales@itpartsdepot.com

 

 



 


Secure Online Checkout

Toll Free: 1-877-506-1584
Phone: 763-222-1418
Fax: 763-222-1398